TEXAS RETAIL ASSOCIATE HELPS CUSTOMER AVOID SCAM
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| Dallas, TX, Retail Associate Sylvia Haynes. |
She already had purchased money orders worth $3,500. But the elderly woman didn’t mail them, instead trusting the judgment of Dallas, TX, Retail Associate Sylvia Haynes.
When Haynes noticed the customer was having difficulty filling out the money orders, she started asking questions. The retail associate soon learned the customer was responding to a notification she had “won” $1 million in a sweepstakes. To claim the money, the woman said she had to mail $3,500 in money orders for processing and handling.
The woman was convinced she had won the contest. Her husband was suspicious. Haynes agreed with the husband. “I think it’s a scam,” she said.
Haynes convinced the customer not to respond to the scam. She returned the money to the woman and cancelled the money orders.
“Top-notch retail associates like Sylvia can spot a scam in seconds,” said Dallas Postmaster Pat Williams. “This time, Sylvia’s advice saved a customer a lot of money.”
